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General Terms And Conditions
We Should Be Your First Call 866-728-7526
1. Coverage: The Enhanced Assistance Plan includes FREE in-home service calls at no charge for approved consumer electronics devices. Service, maintenance, and/or repair required due to usage failure including damage due to misuse, intentional acts of third parties not related to the member or residing in the member’s primary residence, infestation, water, flood, fire, foreign substances, organic matter, windstorms, hail, earthquakes, acts of terrorism or war, negligence, riot, or those attributed as acts of God.
 2. About the homesCLUB Program: rewards discounts are unlimited and apply at the time of purchase. To reorder redemption certificates, fill out the reorder form on the back of the Cash back coupon book. Cash back payments will be sent directly to the member. Cash Back Payments will be sent approximately 120 days after activation of referral.
3. Members Assurances: In order to maintain the full coverage available on the Assistance Plans, the member promises and assures: that the equipment for which the member is seeking coverage under the Assistance Plan is in proper operating condition at the start of the Assistance Plan and the system is fully operational, 2) full and reasonable cooperation with homesCLUB customer service agants and/or an authorized service provider during diagnosis and repair of a covered item(s); 3) that the Covered Item(s) is not used for business, commercial or institutional purposes here defined as any use other than single-family household use; 4) that the member will keep the member’s account with homesCLUB in good standing; 5) to provide adequate access for service to a Covered Item(s) during normal business hours; 6) to provide a non-threatening and safe environment for servicing; 7) to not mislead, defraud, or make any misrepresentation to homesCLUB technicians and/or authorized service providers; 8) to not falsify any related documents or records; and 8) to fully disclose all relevant information and fully cooperate with homesCLUB, its agents or service providers to troubleshoot any problems with the Covered Item(s).
4. Methods of Service and Exchange: homesCLUB at its sole discretion may either ship a repaired item to the member or dispatch an authorized homesCLUB service technician to the member’s home for on-site troubleshooting and repair of covered item(s). If a homesCLUB Customer Service Representative requests an item be replaced, the member will be required to return the defective item to the address provided by homesCLUB. The member will be responsible for delivery back to homesCLUB of the defective item including any packing, shipping or insurance charges.
5. Coverage Period: the member’s coverage begins on the date the member enrolls in this Assistance Plan Agreement and will continue until cancelled by the member or terminated by homesCLUB. The member may cancel this membership at any time.
6. Additional Assistance or information: Please write to-
homesCLUB
3303 W. Commercial Blvd., Suite 250
Ft. Lauderdale FL, 33309
Please include the member’s name and account number on all written correspondence.
7. Modification Terms of this Assistance Plan: the Enhanced Coverage Plan may not be modified, except in writing by homesCLUB.
8. State Variations: THE MEMBER MAY HAVE OTHER RIGHTS AND REMEDIES UNDER THE MEMBER’S RESIDENT STATE’S APPLICABLE LAWS WHICH MAY DIFFER FROM ANY REMEDY THAT MAY BE AVAILABLE UNDER THIS MEMBERSHIP. THIS MEMBERSHIP IS NULL AND VOID IN STATES WHICH PROHIBIT ITS EXECUTION.
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